These past few months have proven to be challenging for everyone. The Black Lives Matter Movement has touched us all, be it in business, sport, education, or any other walk of life.
At last, we are all starting to open up and have candid conversations around race and racism in our society – many of which have been, and will continue to be, difficult to have and incredibly uncomfortable.
As a leader, I have learned that I should always make a point of upskilling myself when faced with new challenges, and the current situation is no different.
Fortunately, I have been able to engage with various resources at adidas and over the last few weeks and months, I have also learned a lot about myself – my talents and shortcomings – and my leadership style. I’ve come to accept that sometimes learning can be hard, but what I take great encouragement from is that I am not alone. Many other leaders from adidas and other companies, clubs, and organizations are also on this journey with me.
Listening sessions lead to safe spaces
One of the ways we are learning at adidas and Reebok is through listening sessions with our employees. These are group discussions where people are encouraged to share their feelings and experiences with racism: in a six-week period, our senior leaders have had more than 200 of these sessions around the world. The insights have been eye-opening and humbling, and we are so grateful to everyone who took the time to share their ideas and experiences.
One of the most important takeaways I have learned from these sessions is how important a feeling of psychological safety is for our teams.
Safe spaces are something that leaders can create by what we do, and do not, tolerate. For example, if a colleague in a meeting makes an inappropriate joke or comment, and their leader tolerates it, then this behavior soon becomes accepted as the norm. However, if we as leaders have the confidence to call out such comments, it establishes an environment where our teams feel safe to do the same.
By letting our most vulnerable colleagues know that we have their back against injustice, we support creativity, innovation, and performance. How many great ideas have been missed because a team member did not feel ‘safe’ to suggest something?
Confident leadership is key
Creating this kind of environment takes confidence as a leader. Telling a colleague they have been inappropriate is not easy, nor is opening yourself up to criticism. However, if we are brave enough to have these conversations and strive to create safe spaces for our teams, then the long-term benefits can be enormous for individuals, teams, and businesses alike.
The new strong
Perhaps like me, this period has challenged you to think about the type of boss you want to work under and the leader that you want to be yourself?
The historical cast of a strong leader is someone who has the loudest voice, knows all the answers, and doesn’t show weakness… personally, I think this persona is out of date, especially when it comes to the topic of racism.
Change is a team sport
We, like so many other organizations, have more work to do on the topic of inclusion. I encourage leaders in all organizations who haven’t done so already to begin engaging with their teams in these types of listening sessions – not just in professional environments, but also in sports teams, music clubs, and social clubs. We need these sessions to develop a culture of safe spaces to make our organizations better, stronger, and more supportive of their members.
Are you tackling the problem of racism or lack of inclusion in your company or club through the creation of safe spaces? I’d love to hear about your experience in the comments below.